Replying to. This Privacy Policy describes the types of information that Dunkin' Brands and its affiliates (Dunkin' Brands or we or us) collects from you when you visit DunkinDonuts.com, BaskinRobbins.com, or DunkinBrands.com (Websites) and other parts of the DD/BR Online Services, and how we use, share and protect that information. However, if you are a Nevada consumer and wish to submit a request relating to our compliance with Nevada law, please contact us as at customerservice@dunkinbrands.comand include the words Nevada Rights in the subject line. In addition, you warrant that all so-called "moral rights" have been waived. Submitting Requests Relating to Your Personal Information. Information once de-identified is not subject to this Privacy Policy and we may treat it as non-personal Information and use it without obligation to you except as prohibited by applicable law. Refunds - Cancellations - Deliveries - Loyalty. Privacy Policy | Dunkin' This information is then merged with information in our systems, such as your email address and Loyalty Program activity, in order to target geographically relevant email offers to you. If any App Offer is identified as a Location-based Offer, the Location-based Offer will only appear in the "My Offers" section of the Mobile App and only if your mobile devices GPS/location settings are enabled and you are in a location where the Location-based Offer is valid. You have the right to withdraw from the financial incentive at any time by cancelling your participation in the Loyalty Programs. BOSTON (June 21, 2023) Today officially marks the first day of summer and the rollout of Dunkins full summer menu, featuring the sweet return of Salted Caramel Cold Brew and the debut of delectable Dunkin Wraps, offering a burst of flavor and easy portability to satiate guests on-the-go this season. Cookies: Cookies are small data files stored on your device browser directories to store your information about your use of the DD/BR Online Services and your activities online (collectively, Cookies). If the arbitrator determines the claim(s) you assert in the arbitration are frivolous, you agree to reimburse Dunkin for all fees associated with the arbitration that Dunkin paid on your behalf, which you otherwise would be obligated to pay under the AAA's rules. It is temporarily downloaded onto your device from our web server or a separate entity with whom we work, is active only while you are connected to the DD/BR Online Services, and deleted or deactivated thereafter. Dunkin Such functionality is intended only for United States residents. When you use a separate entitys website, platform, or service, you are bound by the privacy policy of that entity andDunkin' Brands does not control and is not responsible for the privacy practices or the content of any such entity or device. Under California Civil Code Section 1789.3, California residents are entitled to the following specific consumer rights information: The provider of the DD Online Services is Dunkin' Brands, Inc.. To file a complaint regarding the DD Online Services or to receive further information regarding use of the DD Online Services, send a letter to the above address or contact Dunkin via e-mail (with California Resident Request as the Subject Line). To the extent we combine information from these separate entities with information we collect directly from you on the DD/BR Online Services, we will treat the combined information in accordance with this Privacy Policy. You have the right to confirm whether we are processing your personal information, to access your personal information, and to obtain a copy of personal information you provided to us in a portable format. Data Security You can visit the account section of the DD/BR Online Services to access, remove, or update certain account information we have on file about you and that you have submitted through the DD/BR Online Services. if missing items from mobile order We do not use your personal information in ways that qualify as sales or profiling under the VCDPA. You have the right to opt out of automated decision-making, including profiling. Dunkin' Brands franchisees, which are independent entities. Dunkin To request such a notice, please send a letter to: Dunkin' Brands, Inc., 130 Royall Street, Canton, MA 02021, Attn: Customer Service, or email us atcustomerservice@dunkinbrands.com. Affiliates are those companies that are under common control of our parent company Inspire Brands, Inc. We disclose information to our franchisees (Franchisees) for the purposes described in this Privacy Policy (California residents and data subjects in Europe have certain rights set forth in Additional Disclosures for California Residents and Additional Disclosures for Data Subjects in Europe below), and to be consistent with our goal of providing our consumers with the superior product and consumer experience that our customers have come to expect from us around the globe. For push notifications or in-app messages, you may adjust the permissions in your mobile device or uninstall our app. If you want to opt-out of interest-based advertisements across all of your browsers and devices, you will need to opt-out on each browser on each device you actively use. Refund Policy; Dunkin' Donuts Independent Franchise Owners. All rights reserved. Links provided within the DD Online Services will allow you to connect to other websites and services that are not under Dunkin' control. Plus, save your favorite orders and your favorite Dunkin locations. Once you have posted information, you may not be able to edit or delete such information, subject to the additional rights set out in the Your Rights and Choices section below. These App Offers and the "My Offers" section of the App are integrated features of the Mobile App. We use the contact information you provide to communicate with you and your employees about important information relevant to franchisees; and. Your Rights and Choices If we become aware that a child under 13 has provided us with personal information as defined by COPPA, we will delete the childs information from our records to the extent required by COPPA. Right to Opt Out. WebDunkinsdiamonds.com stands below every item we retail or we to your to experience complete satisfaction in your purchase. No expiration date or management fees. Additional Disclosures for Data Subjects in Europe. We share information with vendors, including analytics and advertising technology companies. We offer sweepstakes, contests, surveys, and other promotions (each, a Promotion) jointly sponsored or offered by separate entities that may require submitting information. Please enable Javascript in order to access all the functionality of this web site. 10.1Terms. > To opt-out of SMS text messages from Dunkin', update yourDunkin' UpDDate profile by un-checking the appropriate box OR Text STOP to 386546 from the mobile device associated with your Profile and opt-in. At the time, we do not engage in automated decision-making. Dunkin' Brands does not currently sell personal information as defined under Nevada law. You may use the DD Online Services solely for the purpose of learning about the Dunkin' franchise system. You do not need to specifically inform us when you stop using the DD Online Services. WebIf you would like to reach a Dunkin' Consumer Care representative about a recent restaurant visit or with feedback about one of the products on our menu, please send us an email or For authentication, you will be asked to log into your account or to provide 2-3 pieces of personal information that we will match against our records. If any product that you purchase is not satisfactory to you, your sole remedy is to return it (unused) for a refund. All rights reserved. Dunkin' Cards You may not use the DD Online Services: > for any purpose that is unlawful or prohibited by these Terms; > to cause harm or damage to any person or entity; > interfere with the proper operation of the DD Online Services; or. Please enable Javascript in order to access all the functionality of this web site. Use of the Gift functionality constitutes acceptance of these terms by both Gift Sender and Gift Recipient. Refund Policy?? : r/DunkinDonuts - Reddit In case of any inconsistency between these English-language set of terms and its translation into another language, these English-languageTerms prevail. When enrolling, where you will need to accept the DDPerks Program specific terms and conditions. Digital Millennium Copyright Act (DMCA) Policy, Neither Dunkin nor you are entitled to arbitrate any Covered Dispute as a class, representative or private attorney action and the arbitrator(s) will have no authority to proceed on a class, representative or private attorney general basis, instructions how to enable JavaScript in your web browser, Dunkin' Disclaimer of Warrenty and Limitation of Liability, Digital Millenium Copyright Act ("DMCA") Policy, Geographical Scope of the DD Online Services. Targeted Advertising. In addition, we use or disclose information as we deem necessary or appropriate: (1) under applicable law, including laws outside your country of residence; (2) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (3) to comply with subpoenas and other legal processes; (4) to pursue available remedies or limit damages we may sustain; (5) to protect our operations or those of any of our Affiliates; (6) to protect the rights, property, life, health, privacy, safety or property of Dunkin' Brands, our Affiliates, you and others; and (7) to enforce our terms and conditions. Can I get a refund from Dunkin Donuts? Publicly-available sources such as open government databases or other data in the public domain. We also use Service Providers and business partners to collect this information. You may stop using any part of the DD Online Services at any time. Data protection laws in Europe distinguish between organizations that process personal data for their own purposes (known as controllers) and organizations that process personal data on behalf of other organizations (known as processors). WebFor inquiries or assistance similar until the Dunkin' restaurants button Fluid App, charm contact 1-800-859-5339, Mon - Fre: 7AM-7PM EST. You also have the right to data portability and the right to restrict or object to our processing of personal data we have collected about you through the DD/BR Online Services, subject to certain exceptions. Please contactCustomer Support(with your order number and email address) if you believe the delivery address is incorrect or if you have questions about whether you may cancel your order. YOUR ACCESS TO AND USE OF THE DD ONLINE SERVICES VIA YOUR MOBILE DEVICE CONFIRMS YOUR AGREEMENT TO THE MOBILE TERMS, AS WELL AS THE REST OF THESE TERMS. This Section supplements the other parts of our Privacy Policy, and provides additional information for Virginia consumers, including how to exercise their rights under the Virginia Consumer Data Protection Act (VCDPA). LaRaAn A few months ago there was a Nothing sucks more than we you order your meal. For more information on our Loyalty Programs, please see the applicable sections of our Terms of Use here. California Transparency in Supply Chains WebContact Us By Phone: 1-800-374-5308 Monday through Friday Please note, these contact methods are for customer service related to the Dunkin' at home coffee products sold in Updates to this Policy Any dispute between you and Dunkin and its agents, employees, officers, directors, principals, successors, assigns, subsidiaries or affiliates (collectively for purposes of this section, Dunkin) arising from or relating to these Terms and their interpretation or the breach, termination or validity thereof, the relationships which result from these Terms, including disputes about the validity, scope or enforceability of this arbitration provision (collectively, "Covered Disputes") will be settled by binding arbitration in Suffolk County, Commonwealth of Massachusetts administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, in effect on the date thereof. If you are a parent or guardian and you believe that we have collected information from your child in a manner not permitted by law through the DD/BR Online Services, we ask that you e-mail us at customerservice@dunkinbrands.comwith the words Childrens Privacy in the subject line. Voice Processing Technologies: Voice processing technologies collect audio through the microphone on your device, for purposes such as responding to your instructions or requests, and providing you with relevant content based on your requests. Resume Data. Only a specific, written waiver signed by an authorized representative of Dunkin' will have any legal effect whatsoever. As indicated above, vendors may act as our service providers, or in certain contexts, independently decide how to process your information. WebTry our freshly crafted beverages, sandwiches, and snacks served in a variety of delicious flavors. For more information on Do Not Track, visit http://www.allaboutdnt.com. Dunkin' Brandscontrols and operates the DD/BR Online Services from within the United States of America. You are responsible for providing the equipment and services that you need to access and use the DD Online Services. Accordingly, if you are not sure whether certain material or activity infringes your or another's copyright, please consult with a qualified attorney. These Terms constitute an agreement between Dunkin' Brands, Inc. and its affiliates (collectively, Dunkin or we or us) and you. The information we collect includes information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you (personal information). Dunkin' Donuts It means that the online ads that you do see from participants should not be based on your particular interests. YOU HEREBY ACKNOWLEDGE AND AGREE THAT DUNKIN USES COOKING.COM AS ITS THIRD-PARTY VENDOR FOR OPERATION, PAYMENT PROCESSING AND ORDER FULFILLMENT THROUGH THE DUNKIN ONLINE STORE. To return an item, simply follow the Return Procedures listed below: Contact our Customer Service department at 1-877-343-4883 or customerservice@dunkinsdiamonds.com. Errors and Inaccuracies If you choose not to receiveProgram emails, you will not receive Program benefits, such as theEnrollment or Birthday Coupon (described below). Therefore, you should take steps to prevent the communication of unnecessary information when accessing the DD/BR Online Services using voice functionality services. Dunkin and you agree that any Covered Dispute will be submitted to arbitration on an individual basis only. We may require additional information from you to allow us to confirm your identity. Dunkin' Mobile Application. fulfill any other business or commercial purposes at your direction or with your consent. PLEASE READ THESE TERMS OF USE (TERMS) CAREFULLY BEFORE USING ANY OF THE DUNKIN' WEBSITES, MOBILE/TABLET APPLICATIONS, LOYALTY PROGRAMS, STORED VALUE CARDS AND OTHER ONLINE PROGRAMS, OR THE MATERIALS, SOFTWARE AND CONTENT AVAILABLE IN OR THROUGH THEM (ALTOGETHER, "DD ONLINE SERVICES"). By mail: Dunkin' Brands, Inc., 130 Royall Street, Canton, MA 02021, By email: terry.ursino@dunkinbrands.com, 13.3. If you are a resident of Virginia, you have the right to submit certain requests relating to your personal information as described below. We only maintain the audio long enough to complete your instruction or request and then immediately delete it. Reddit, Inc. 2023. >Birthday Coupons: Each Member who provides (or has provided) us with his/her birthday and opts-in (or has opted-in) to receive our email communications will receive an email coupon redeemable for a free, medium beverage of choice on his/her birthday at participating restaurants (Birthday Coupon). Obviously this isnt that big of a deal but I asked for a refund since I had just paid, they said they would refund me immediately but as of now I have not been refunded. THIS PRIVACY POLICY APPLIES TO YOUR ACCESS AND USE OF ANY DUNKIN' BRANDS (INCLUDING DUNKIN DONUTS AND BASKIN Responsible Use of the DD Online Services. When creating a Profile, you may choose not to receiveProgram emails but your email address and other contact information may be retained indefinitely in our Program database for administrative purposes. To find out more about Cookies, including how to see what Cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. WebAccepted at participating Baskin-Robbins U.S. locations. Provision of the DD Online Services In the past 12 months, we have collected the following categories of personal information, sensitive information listed in the CCPA which can be found here. Link to main website. Inappropriate, offensive or otherwise objectionable messages are prohibited. We may limit or cancel purchases at any time for any reason. In creating an account, you agree to: > provide honest, accurate, current and complete information regarding yourself; > keep your information updated and accurate; > keep your account password private and not share it with others; and. With respect to our mobile apps, you can stop all collection of information via the app by uninstalling the app. instructions how to enable JavaScript in your web browser. Here are the. > When you opted in to participate in one of our text message programs, you provided your advance consent to receive text messages from an automated system. If any provision of these Terms is determined to be illegal, invalid or unenforceable under present or future law, such provision will be deemed to be deleted without affecting the enforceability of all remaining provisions. When you buy something at a Dunkin Donuts store, you can usually expect to get your money back, no questions For more information please refer to the sections on Location-identifying Technologies and Voice Processing Technologies above. Right to Know. More information about these Principles can be found at www.aboutads.info/. A member of the team will respond to your inquiry as soon as possible. But thanks for thinking of us. 9.4.2Returns and Pricing. Your ability to limit Cookies is subject to your browser setting and limitations. Right to Delete. Please note, this Privacy Policy does not apply to information collected by our franchisees, or through any other entity sites that link to or are accessible from the DD/BR Online Services. If you want to opt out of receiving online interest-based advertisements on your mobile apps, please follow the instructions at http://www.aboutads.info/appchoices. This is not an official or corporate subreddit and does not represent any brand. If you voluntarily choose to enter a Promotion, we share information as set out in the official rules that govern the Promotion as well as for administrative purposes and as required by law (e.g., on a winners list). A. Earlier today (like 10 hours ago), I went to dunkin and ordered 2 croissant sandwiches, after I paid I was told they were out of croissants. It reads: 12 Donuts for $14.99, 6 Donuts for $9.50, Munchkins 25 for $9.00. Dunkin Your European Privacy Rights Alternatively, you may directly contact the applicable technology service to opt out. Customers, Employees, Connoisseurs and Executive Chefs are all welcome. All rights reserved. Digital Millennium Copyright Act (DMCA) Policy. Customers, Employees, Connoisseurs and Executive Chefs are all welcome. We are constantly improving the DD Online Services to provide the best possible experience for you and other users. If we serve Matched Ads in Apple services, you should be able to click into the box in the lower right corner of such ads to find out how to opt-out or limit those ads. Device Connectivity and Configuring Data: We collect data about the type of device or browser you use, your devices operating software, your internet service provider, your devices regional and language settings, and other similar information: This data also includes IP address, MAC address, device advertising ID (e.g., IDFA or AAID), and other device identifiers. Need 50 or more? Demographic Data: We collect information about your interests and activities, your gender, month and day of birth, and other demographic information; Payment Data:We collect data necessary to process your payments if you make purchases through the DD/BR Online Services, such as your financial account information and other payment information, or other forms of payment including Stored Value Cards; Contacts: In some cases, and with your consent, we collect information that you provide about others, including first and last name, email address, and phone number of your personal contacts, such as when you send your contacts benefits, coupons, or gifts. In compliance with the DMCA, the Designated Agent for Dunkin' to receive notifications of claimed infringement relating to any of the DD Online Services is Terry Ursino, Trademark Manager. 2021 DD IP Holder LLC. Personalize a Dunkin Card and send it instantly. Connected Devices: We use technology in connected devices, including your vehicle, home assistant, or smartwatch, to determine your location, serve advertising, or provide promotional offers. 11. These special offers may be subject to specific terms, restrictions and conditions. We use non-audio data associated with the collection for additional purposes such as data analytics and in accordance with this Privacy Policy. If we determine that our employees or suppliers are engaged in slavery or human trafficking, our employees will be disciplined, up to and including termination, and our supplier relationships terminated. You may send a Dunkin' Card using various means including email or text message or by posting it on the Gift Recipients Facebook page. Certain materials on the DD Online Services describe the Dunkin' System. 9. This site requires Javascript in order to view all its features. Please note that we will need to authenticate your identity before your request can be processed. For text message communications and calls to your phone number, you may opt-out at any time by (i) for text messaging, texting STOP to the appropriate shortcode available from our confirmation text message or contacting us as set out in the Contact Us section below and specifying you want to opt-out of text messages; and (ii) for calls, requesting opt-out during any call you receive from us or contacting us as set out in the Contact Us section below and specifying you want to opt-out of calls.
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